For templates such as the wedding invitations, a link will be provided to you (Double Click on the word "HERE" and it will take you to canva) on a cover sheet that when pressed will direct you to Canva where you can use their free utilities to edit your template. For other products such as Journals or Fitness trackers, you are able to export these files to apps such as GoodNote or Notability, both are free on the app store.

Every product we offer is digital meaning that everything will be directly send to an email address of your choosing, you will be able to access the template instantly after purchase.

We offer 1 on 1 calls where we will provide mockups with elements of your choosing, our design team will create different iterations based on the information provided. Turn over time will be about 1-2 days depending on demand. Quotes on the project will be presented during consultation

You can reach out via email to address this issue at subscription.soulscriptstudio@gmail.com, we will resolve this issue for you. Usual response time between 2-4 hours.

If you have questions about our Family/Business Legacy Service, you can learn more about what we offer on our 'service' page or feel free to leave us a message at subscription.soulscriptstudio@gmail.com and we will answer your questions directly. We offer free 1 on 1 consultations if needed. In person videos are only available in Sydney Australia at the moment but will be available in other regions in the near future. Online interviews conducted via Zoom are offered worldwide at a reduced price.